Frequently Asked Questions

Everything you need to know about your Laurel Bath House experience.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days via USPS or UPS.

Are your bath and body products cruelty-free?

Yes, at Laurel Bath House, we are committed to ethical beauty. None of our products or ingredients are tested on animals.

What is your return policy for personal care items?

Due to the nature of our products, we can only accept returns on unopened and unused items within 30 days of purchase. Please contact our support team to initiate a return.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our reach to more international destinations in the near future.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.